Privacy Policy

When you book a session, we collect:

• Full name and phone number
• Address where the session will take place
• Service preferences and health notes you provide
• Payment confirmation data (processed by Square — we do not store card numbers)

• To confirm and manage your booking
• To communicate with you via WhatsApp about your session
• To assign the best-matched therapist for your location and service
• To send appointment reminders (24h and 2h before)
• To improve our service quality and coverage

We share your name, phone, address, and session details with your assigned therapist for the sole purpose of completing your appointment. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We use Square for payment processing. Square's privacy policy governs data collected during checkout.

Any health information you provide (conditions, preferences, contraindications) is used exclusively to ensure safe and appropriate massage therapy. It is visible only to your assigned therapist and is treated with strict confidentiality.

We retain your booking history and profile information for up to 3 years to support your ongoing wellness journey and comply with business record requirements. You may request deletion of your data at any time.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise these rights, contact us via WhatsApp.

All data is transmitted over HTTPS. Payment processing is handled by Square (PCI-DSS compliant). We do not store credit card numbers or CVV codes. Access to client data is restricted to authorized CasaBliss personnel only.

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

For privacy-related inquiries, reach us on WhatsApp.